Workplace Diversity

Topics: Culture, Discrimination, Multiculturalism Pages: 6 (1691 words) Published: November 8, 2013
This report is dedicated to the contradictory questions about the multicultural workforce, its benefits and disadvantages and eventually to the issues how to manage the diversity in the workplace. The research is focused on the most important and beneficial issues and on all possible negative effects that may dramatically increase or decrease the productivity of the organization and have various effects on the workers. The research shows that diverse workforce is a great driving force for the company in order to achieve the success within the multicultural market. Moreover many worldwide known companies such as Microsoft, Four Season Hotels and Starbucks are among those companies that encourage hiring people with various multicultural backgrounds. This report suggests you to foster the diversity in the workplace in order to stay competitive with other companies. With the use of appropriate techniques and employment of people with different cultural backgrounds and experiences , your business has the potential to penetrate the global market. The analysis of this report was made on the basis of several helpful resources such as articles posted in the Wall Street Journal, the web-site called Small Business resources for the Entrepreneurs and on the basis United Stated Equal Opportunity Commission . Thank you for allowing me to do this research for you. I appreciate this opportunity a lot. In case if you have any questions, do not hesitate to contact me Table of Contents

Definition of the Diversity5
Guiding Principles6
1.Consumer Solution.7
2.Making the workforce more qualified7
3.Language and Culture7
4.Broader Coverage7
Possible Negative Effects7
1.Risk of the Discrimination8
2.Communication Problems8
3.Development of Cliques (Detachment)8
Management of the Diverse Workforce8
1.Recruit Diversity9
2.Help and Support9
3.Diversity training programs9
4.Open-door policy9
6.Conflict Resolution Plan10

In the world of economic globalization the role of diversification becomes more and more important and powerful. The more interaction is required among people from different cultures and backgrounds and it has to be understood and accepted by all the people who are involved in business. That is why most businesses and companies try to achieve the diversity in the workplace in order to stay the competition, to respond to needs of the multicultural markets and to obtain the better ability to adapt to marketplace changes. Thus the aim of this report is to describe techniques to effectively manage multicultural workforce. It provides a definition for “diversity”, covers the benefits of diversity in the workplace, the challenges and possible negative effects of managing a diverse workplace, and finally describes several effective strategies for managing diverse workforces. Definition of the Diversity

According to the Human Resources and Equal Opportunity Office the definition of the Diversity is the following : "Diversity refers to human qualities that are different from our own and those of groups to which we belong; but that are manifested in other individuals and groups. Dimensions of diversity include but are not limited to: age, ethnicity, gender, physical abilities / qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, parental status, religious beliefs, work experience, and job classification." ( Foothill-De Anza Community College District (2004, March 3) Diversity in the Workplace) Diversity issues are considered very important nowadays as diversity becomes the business reality. The impetus behind workplace diversity is that of inclusion and the business case: embracing and leveraging differences for the benefit of the organization. The collaboration of cultures, ideas and different perspectives is now considered an...

References: • Foothill-De Anza Community College District (2004, March 3) Diversity in the Workplace.
Retrieved May 29,2013 from
• .Jayne, M. E. A., & Dipboye, R. L. (2004). Leveraging diversity to improve business performance: Research findings and recommendations for organizations. Human Resource Management
• Small Business resources for the Entrepreneurs, n/a, (n/d) Multicultural Work Force,
Retrieved May 27, 2013 from
• The Wall Street Journal , n/a( n/d), How to increase workplace diversity. Retrieved May 29, 2013 from
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